My Southern Cross login

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My Southern Cross is our secure, online service that makes having and using your health insurance easy. Make a claim, check benefit balances, apply for prior approval, view documents, manage payments, update your contact details and more. Once registered you can download the app for fast claiming on the go, for your virtual Member card, and more.
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If you know your username or Member card number just click reset password.

To get your username sent to you, you’ll just need:

  • your date of birth
  • your membership / policy number (this is on all communications from us)
@ Southern Cross Medical Care Society